FAQ

Privacy

Privacy Statement Hacom Trading B.V.

Hacom Trading B.V., located at Laanweg 5, 3208 LG, Spijkenisse, is responsible for the processing of personal data as reflected in this privacy statement.

Contact details

Erwin Wassenburg is the Data Protection Officer of Hacom Trading B.V. He can be reached at [email protected].

Personal data we process

Hacom Trading B.V. processes your personal data because you use our services and/or because you provide them to us yourself. Below is an overview of the personal data we process:

  • First and last name
  • Email address
  • IP address
  • Location details
  • Data about your activities on our website
  • Internet browser and device type
  • Other personal data that you actively provide (for example, by creating a profile, in correspondence or by phone)
Special and/or sensitive personal data

Our website and/or service does not intend to collect information about website visitors who are under the age of 16, unless they have parental or guardian consent. However, we cannot verify whether a visitor is older than 16.

We encourage parents to be involved in their children’s online activities to prevent the collection of data without parental consent. If you believe that we have collected personal information about a minor without such consent, please contact us at [email protected] and we will delete this information.

Purpose and basis of data processing

Hacom Trading B.V. processes your personal data for the following purposes:

  • Calling or emailing you if necessary to perform our services.
Automated decision-making

Hacom Trading B.V. does not make decisions based on automated processing about matters which can have (considerable) consequences for persons. This concerns decisions made by computer programs or systems, without a human being in between.

Hacom Trading B.V. uses the following systems:

  • WordPress
Retention period and Sharing with third parties
How long we keep personal data

Hacom Trading B.V. keeps your personal data no longer than strictly necessary to realize the purposes for which your data are collected. The retention period of personal data is equal to the retention period of the e-mail server used.

Sharing personal data with third parties

Hacom Trading B.V. only provides data to third parties if this is necessary for the implementation of our agreement with you or to comply with a legal obligation.

Cookies or similar techniques

Hacom Trading B.V. uses functional, analytical and tracking cookies. A cookie is a small text file that is stored in the browser of your device when you first visit this website.

  • Functional & Technical: These ensure that the website works properly and your preference settings are remembered.
  • Optimization: We use cookies to improve the website.
  • Tracking: We place cookies that track your browsing habits so that we can provide customized content and advertisements.

Unsubscribing: You can opt out of cookies by setting your Internet browser to stop storing cookies. You can also delete previously stored information through the browser settings.

View, modify or delete data

You have the right to see, correct or delete your personal data. In addition, you have the right to:

  1. Withdrawal of any consent to data processing.
  2. Object to the processing of your personal data.
  3. Data portability (data portability).

You can send a request to [email protected].

Important: To make sure that the request is made by you, we ask that you send a copy of your ID. In this copy, black out your passport photo, MRZ (machine readable zone), passport number and Citizen Service Number (BSN) to protect your privacy.

Hacom Trading B.V. responds as quickly as possible, but within four weeks. You can also submit a complaint to the Personal Data Authority.

How we secure personal data

Hacom Trading B.V. takes the protection of your data seriously and takes appropriate measures to prevent abuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. If you have the impression that your data is not properly secured, please contact us via our customer service or [email protected].

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